HELP
RETURNS
– Right to rescind
For all online purchases, French law grants a 14-day period during which any customer has the option to return their product. Naturally, this right also applies to euroteams-basketball.com, so you benefit from a 14-day return policy. Return shipping costs are the responsibility of the customer.
To ensure your product is processed as quickly as possible, please follow our product return procedure.
– The product must be returned in new condition, with the original label and packaging (blister). – Please enclose the original invoice. – Please enclose your return form.
Return shipping costs are the customer’s responsibility. Please return your product to:
EuroTeams Basketball – Service retour produit
3 boulevard Georges Andrier
74 200 Thonon-les-Bains – France
IMPORTANT
The customer is responsible for all return shipping costs. Once we have received and inspected the returned product, we will issue a full refund, including the original shipping costs. To prevent any delivery issues, we recommend using a tracked shipping service for your return. For more information on your right of withdrawal, please visit service-public.fr.